Privacy Policy

At Punarnav Ayurveda Panchkarma and Skin Care Hospital, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our hospital, website, or use our services, including virtual consultations. By accessing our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information from you:

Personal Information:
- Name, age, gender, and contact details (email address, phone number, etc.).
- Medical history and health-related details provided during consultations or treatments.
- Payment information for billing purposes.
Non-Personal Information:
- Usage data when you access our website, such as IP address, browser type, and browsing patterns.
- Cookies and similar tracking technologies to enhance your user experience.
Health Information:
- Details shared during online or in-person consultations, including prescriptions and treatment plans.

How We Use Your Information

We use the information we collect for the following purposes:

To provide personalized Ayurvedic treatments and consultations.
To schedule appointments and manage patient records.
To process payments and send billing information.
To communicate with you regarding your treatment, follow-ups, and related services.
To improve our website and services by analyzing user feedback and behavior.
To comply with legal and regulatory requirements.

How We Protect Your Information

We implement strict measures to ensure the safety and confidentiality of your personal information:

Data Encryption: All sensitive information, including medical and payment data, is encrypted during transmission.
Access Control: Only authorized personnel have access to your personal and medical information.
Secure Storage: Your data is stored on secure servers that comply with industry standards.
Regular Audits: We periodically review our data protection practices to prevent unauthorized access, loss, or misuse.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

When required by law or government authorities.
To trusted partners or service providers who assist us in delivering our services (e.g., payment processors or IT support).
With your explicit consent for specific purposes, such as sharing records with another healthcare provider.

Your Rights

As a user of our services, you have the following rights:

Access: You can request a copy of your personal and medical information.
Correction: You can ask us to update or correct inaccurate information.
Deletion: You can request the deletion of your data, subject to legal or regulatory obligations.
Opt-Out: You can opt-out of receiving promotional communications by contacting us.

To exercise these rights, please email us at info@punarnavayurveda.com.

Cookies Policy

Our website uses cookies to enhance your experience. Cookies help us analyze website traffic, understand user behavior, and customize content. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Phone: +91-9587066074
Email: info@punarnavayurveda.com
Address: Punarnav Ayurveda Panchkarma and Skin Care Hospital, [Your Address], Kota, Rajasthan.

Your trust is important to us, and we are committed to ensuring your privacy and security at every step of your journey with Punarnav Ayurveda.